Banquet Captain-Carolina-Full Time

Pinehurst, LLC.; Pinehurst (NC); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

Pinehurst, LLC. seeks a Banquet Supervisor to provide high-quality food and beverage service at all banquet functions and to supervise the banquets staff. The role includes day-to-day supervision and ensuring compliance with safety and service standards.

The ideal candidate has a high school diploma or GED with at least three years of related experience and a valid driver's license. Position may involve working at multiple resort outlets and holidays as required.

Formación

• High school diploma or GED required; 3+ years related experience or equivalent combination.
• Valid driver’s license and successful completion of pre-employment MVR checks.
• Ability to supervise 20–30 banquet staff and ensure operational efficiency.

Responsabilidades

• Provide Food and Beverage services to banquet guests and supervise staff.
• Assist Banquet Management to ensure department efficiency.
• Monitor employee performance and report issues in writing.
• Maintain resort property and equipment in good condition and safe environment.
• Train new employees and retrain service standards.
• Keep banquet storage areas clean and orderly before/after shifts.
• Attend outlet staff meetings and adhere to safety guidelines.
• Work across various Food and Beverage locations and holidays as needed.

Conocimientos

Supervisory skills

Leadership

Customer service

Communication

Educación

High school diploma or GED

Descripción del empleo

SUMMARY:

Provide Food and Beverage services to all guests in attendance at banquet functions by performing the following duties personally or through the supervision of subordinate associates. Perform the day to day Supervision of Banquet Events.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED), and a minimum of three years related experience; or an equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.

• Assist Banquet Management in ensuring the efficiency of all banquet department operation.
• Monitor the performance of all Employees under your supervision. React and report in writing all issues for follow up with manager.
• Manage all Resort property and equipment so it is maintained in good condition and not abused.
• Maintain a safe and accident free environment.
• Assist in the training of new Employees and retraining service standards.
• Ensure that all banquet storage areas are clean and orderly at all times pre-shift and post-shift.
• Ensure side work is performed as assigned.
• Attend outlet staff meetings as scheduled
• Adhere to all Property and Department standards including Safety Guidelines.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

SUPERVISORY RESPONSIBILITIES:

Directly supervises 20 to 30 Employees in the Banquets Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.