Banquet Captain Bilingual Preferred

Raleigh Durham Embassy Suites - Atrium Hospitality; Cary (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Career growth & learning

401(k) plan with company match

Health coverage

Paid time off & vacation

DailyPay

Wellness programs

Tuition reimbursement

Brand discounts

Community service & volunteer programs

Job summary

Raleigh Durham Embassy Suites in Cary, NC seeks an on-site Banquet Services assistant for full-time work. You will lead setup and breakdown of events, coordinate service flow, and support the banquet team to deliver exceptional guest experiences.

The role requires at least 6 months in banquet food service, customer service skills, and leadership potential. Certifications for food and alcohol are required or obtainable within 90 days. Lift, stand, and move as part of the shift.

Qualifications

• Customer service experience is essential in hospitality environments.
• Experience leading or coordinating a team is desirable.
• Willingness to lead & mentor staff when needed.
• Food and alcohol certifications (or willingness to obtain within 90 days) are required.
• Ability to stand, walk, lift, and perform physical tasks during shifts.

Responsibilities

• Lead the setup and breakdown of banquet events with precision and care.
• Coordinate service flow to ensure timely and smooth meal delivery.
• Guide the banquet team to deliver high-quality guest experiences.
• Manage audio-visual setup and basic troubleshooting as needed.
• Assist with scheduling, training, and inventory when required.

Skills

Customer service

Leadership

Team coordination

Job description

Hotel :

Raleigh Durham Embassy Suites201 Harrison Oaks BlvdCary, NC 27513Full timeCompensation Range : $19.00

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverag e – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

• Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip-free china only, please.
• Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
• Handle audio-visual setup and troubleshooting—yes, you’ll be part tech support too.
• Assist with scheduling, training, and inventory to keep the operation running like clockwork.

What We Are Looking For:

• Customer service experience—because happy guests are the heart of hospitality.
• At least 6 months of banquet food service experience—we need someone who’s seen a plated dinner or two.
• Leadership potential or experience—you're not afraid to guide a team and step in where needed.
• Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style.
• Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift.

Why Atrium?

Hear it from Julie “Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values—they truly shape the culture and opportunities here.”

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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