Banquet Captain

Greensboro Country Club; Greensboro (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A prestigious country club in Greensboro, NC is seeking a Banquet Captain to lead banquet service staff and ensure exceptional event execution. Responsibilities include supervising service staff, acting as the primary contact during events, and maintaining high food and beverage standards. Ideal candidates will have strong leadership skills, hospitality experience, and a commitment to service excellence. The role requires flexibility for nights and weekends. Join a team dedicated to delivering exceptional experiences to our members and guests.

Responsibilities

• Lead and supervise banquet service staff during events.
• Act as the primary point of contact on the floor during assigned events.
• Ensure all food and beverage service meets Club standards.
• Assign staff positions and responsibilities based on event needs.
• Communicate clearly with management and culinary teams.
• Monitor event flow and proactively address guest needs.
• Enforce service procedures, safety standards, and Club policies.
• Train and support banquet staff for service excellence.
• Maintain a calm presence during high-pressure events.
• Assist with inventory awareness and care of Club property.

Skills

Previous banquet or hospitality leadership experience

Strong knowledge of food and beverage service standards

Excellent communication and organizational skills

Ability to lead, motivate, and manage a diverse team

Calm and professional demeanor in fast-paced environments

Strong attention to detail and commitment to service excellence

Flexible schedule, including nights, weekends, and holidays

Ability to stand and walk for extended periods

Ability to lift up to 30 pounds

Education

High School diploma or equivalent

Job description

Position Summary

The Banquet Captain is responsible for leading banquet service staff and ensuring the seamless execution of events in accordance with Greensboro Country Club's service standards. This role serves as the on‑site service leader during events, coordinating staff, communicating with management, and delivering an exceptional experience for members and guests.

Reports To

• Banquet Manager
• Clubhouse Manager

Essential Duties & Responsibilities

• Lead and supervise banquet service staff during events, including setup, service, and breakdown
• Act as the primary point of contact on the floor during assigned events
• Ensure all food and beverage service meets Club standards for quality, presentation, and timing
• Assign staff positions and responsibilities based on event needs and staffing levels
• Communicate clearly with the Banquet Manager, Clubhouse Manager, culinary team, and event contacts
• Monitor event flow and proactively address guest needs or service issues
• Enforce service procedures, safety standards, and Club policies
• Train, coach, and support banquet staff to maintain consistent service excellence
• Maintain a calm, professional presence during fast‑paced or high‑pressure events
• Assist with inventory awareness, equipment handling, and proper care of Club property

Qualifications & Skills

• Previous banquet or hospitality leadership experience preferred
• Strong knowledge of food and beverage service standards
• Excellent communication and organizational skills
• Ability to lead, motivate, and manage a diverse team
• Calm and professional demeanor in fast‑paced environments
• Strong attention to detail and commitment to service excellence
• Flexible schedule, including nights, weekends, and holidays
• Ability to stand and walk for extended periods
• Ability to lift up to 30 pounds
• High School diploma or equivalent

Work Environment & Physical Requirements

• Frequent standing, walking, bending, and lifting
• Exposure to kitchen and service environments
• Ability to work extended hours based on event schedules

Additional Expectations

• Uphold Greensboro Country Club's values, service culture, and professional appearance standards
• Serve as a role model for teamwork, accountability, and member-focused service

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