Banquet Captain

Benchmark Hospitality at DU; Daytona Beach Shores (FL); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a motivated Banquet Captain to join their team at a premier resort. This exciting role involves directing the setup and service of banquet functions, ensuring a seamless experience for guests. You will lead a team of food and beverage servers, coordinate room setups, and enhance guest satisfaction while maximizing revenue. With a commitment to employee development and a supportive work environment, this opportunity offers a chance to grow in the hospitality industry. If you have a passion for service and thrive in a fast-paced setting, this could be the perfect fit for you!

Benefits

Comprehensive health insurance

401k with company match

Paid time off

On-site wellness programs

Local discounts

Employee rates on hotel stays

Qualifications

• Experience in leading high volume catering and banquet events.
• Ability to enhance guest satisfaction and maximize revenues.

Responsibilities

• Direct the setup and preparation of banquet rooms for functions.
• Serve food and beverages, ensuring customer satisfaction.
• Lead performance of banquet food and beverage servers.

Skills

Leadership

Customer Service

Event Coordination

Food and Beverage Service

Attention to Detail

Education

High School Diploma

Hospitality Management Degree

Job description

Opening Post Information* : Posted Date 3 days ago (1/29/2025 3:09 PM)

Opening ID 2025-50894

# of Openings 0

Job Locations US-FL-Daytona Beach Shores

Department (Portal Searching) Banquets

Position Type (Portal Searching) Regular Part Time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

At the Shores Resort and Spa we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Shores Resort and Spa can mean for you!

Description

We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the F&B Managers this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up, food and beverage service, enhance guest satisfaction and maximize revenues.

If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serving food and clearing the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Responsibilities also include cleaning of back hall and organizing of storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
• Serves food and beverages to guests, removes dishes, glasses, silverware, or other items from tables/countertops and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods and ingredients.
• Takes into consideration any special requests and dietary issues made by the guest.
• Provides general property information and offers warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Ensures final quality check on food and beverage items prior to serving guests.
• Monitors assigned tables for customer satisfaction, quality, and additional service.
• Addresses any guest issues promptly and with high concern.
• Aids other events and restaurant staff as needed.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).