Banquet Bartender / Server

Legacy Ventures; Madison (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated bartender to join their vibrant team. This part-time role involves preparing and serving drinks, maintaining a clean and organized bar, and ensuring exceptional customer service. The ideal candidate will possess strong communication skills and the ability to adapt to various guest personalities. You'll be responsible for managing inventory and ensuring compliance with legal age requirements while creating a welcoming atmosphere. If you're passionate about delivering high-quality service and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Strong customer service skills and ability to meet guests' needs.
• Effective communication and interpersonal skills are essential.
• Ability to manage time and solve problems in a fast-paced environment.

Responsibilities

• Prepare and serve alcoholic beverages while maintaining bar cleanliness.
• Monitor guests for safe alcohol consumption and manage inventory.
• Utilize sales techniques to enhance customer experience and satisfaction.

Skills

Customer Service

Communication

Interpersonal Relationships

Problem Solving

Time Management

Analytical Skills

Sales Techniques

Technical Skills

Flexibility

Initiative

Education

High School Diploma

Tools

Point-of-Sale Applications

Job description

Job Details Job Location: LHP Sheraton Madison (LHP Madison1) - Madison, WI Position Type: Part Time Salary Range: Undisclosed Job Category: Hospitality - Hotel Description

Job Tasks

• Prepare alcoholic beverages for guests and servers.
• Setup and stock all main and remote bars.
• Control inventory for alcohol and bar supplies.
• Maintain cleanliness and organization of the bar.
• Stock alcohol and bar supplies.
• Prepare drink garnishes.
• Monitor guests for safe alcohol consumption and limit problems and liability.
• Verify legal age requirements.

Main Responsibilities and Required Knowledge, Skills and Abilities

Customer Service: Must consistently assess, anticipate, and meet multiple guests’ needs at high-quality standards and evaluate customer satisfaction without projecting a mood that detracts from guests’ experience. Must balance bar guests’ needs with those of guests served by wait staff, requiring practical knowledge of industry customer service standards.

Communication: Bartenders must clearly communicate in a professional manner with guests, vendors, coworkers, and management. The ability to promote two-way communication by presenting clear ideas using thoughtful and responsive words is essential. Nonverbal cues from a guest or server can alert the bartender to a potential problem. The bartender must also understand instructions, read written company memorandums, and communicate when additional direction is needed.

Interpersonal Relationships: Bartenders must adapt to different personalities of guests and coworkers without losing focus. Extreme familiarity or conflicts with coworkers can weaken a team-oriented work environment.

Problem Solving and Conflict Management: A bartender must recognize problems when they arise and resolve them appropriately using good judgment, tact, and initiative according to company policy and procedure.

Quality Control and Priority Assessment: Assess the value and importance of customer needs to maintain a high standard of quality.

Sales Techniques and Customer Influence: Use sales techniques and persuasive communications to up-sell products and services.

Performing General Physical Activities: Bartenders perform physical activities that require moderate strength, including climbing, lifting, balancing, walking, and handling materials.

Analytical Skills: Bartenders must use logic and reason to identify solutions and alternatives for successful outcomes in various situations, including cost/benefit analysis, service and product quality, and conflict resolution.

Time Management Skills: Bartenders must utilize methods and organization techniques in a fast-paced environment to ensure efficiency and respect the time of others. Bartenders must be able to direct others, such as bar backs and bussers, to maximize efficiency and teamwork.

Technical Skills: A bartender must possess or quickly learn general accounting and mathematical skills and point-of-sale applications.

Language Skills: Must speak and write with an excellent command of the English language, including proper spelling and grammar.

Flexibility: Bartenders often work overtime when needed and assist the workload of others.

Initiative: A bartender must take action frequently, collaborate with team members, and develop new ideas that focus on results.