Banquet Bartender/Server

Legacy Ventures Hospitality; Madison (WI); On-site; USD 28,000 - 35,000; Full time

Job summary

Legacy Ventures Hospitality is seeking an Entry Level Banquet Bartender/Server. This full-time role involves preparing drinks, ensuring bar cleanliness, and providing exceptional customer service. Ideal candidates will demonstrate strong communication skills and problem-solving abilities in a fast-paced environment.

Qualifications

• Must assess and meet guests’ needs while ensuring quality service.
• Effective communication and conflict resolution skills required.
• Flexibility to work overtime and collaborate with team members.

Responsibilities

• Prepare alcoholic beverages and maintain the bar's organization.
• Monitor guests' alcohol consumption and verify legal age.
• Control inventory and perform general physical activities.

Skills

Customer Service

Communication

Problem Solving

Time Management

Interpersonal Relationships

Analytical Skills

Education

High School Diploma or equivalent

Tools

Point-of-Sale Applications

Job description

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• Prepare alcoholic beverages for guests and servers.
• Setup and stock all main and remote bars.
• Control inventory for alcohol and bar supplies.
• Maintain cleanliness and organization of the bar.
• Stock alcohol and bar supplies.
• Prepare drink garnishes.
• Monitor guests for safe alcohol consumption and limit problems and liability.
• Verify legal age requirements.
  
  

Job Tasks

• Prepare alcoholic beverages for guests and servers.
• Setup and stock all main and remote bars.
• Control inventory for alcohol and bar supplies.
• Maintain cleanliness and organization of the bar.
• Stock alcohol and bar supplies.
• Prepare drink garnishes.
• Monitor guests for safe alcohol consumption and limit problems and liability.
• Verify legal age requirements.
  
  

Main Responsibilities And Required Knowledge, Skills And Abilities

Customer Service: Must consistently be able to assess, anticipate and meet multiple guests’ needs at high quality standards and evaluate customer satisfaction without projecting a mood that detracts from guests’ experience. Must balance bar guests’ needs with those of guests served by wait staff. This requires practical knowledge of industry customer service standards.

Communication: Bartenders must clearly communicate in a professional manner with guests, vendors, coworkers and management. The ability to promote two-way communication by presenting clear ideas using thoughtful and responsive words. Nonverbal cues from a guest or server can alert the bartender to a potential problem. The bartender must also understand instructions, read written company memorandums and communicate when he or she needs more direction.

Interpersonal Relationships: Bartenders must adapt to different personalities of guests and coworkers without losing focus. Extreme familiarity or conflicts with coworkers often weaken a team-oriented work environment.

Problem Solving and Conflict Management: A bartender must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.

Quality Control and Priority Assessment: Assess the value and importance of customer needs to maintain a high standard of quality.

Sales Techniques and Customer Influence: Use sales techniques and persuasive communications to up-sell products and services.

Performing General Physical Activities: Bartenders perform physical activities that require moderate strength including climbing, lifting, balancing, walking, and handling of materials.

Analytical Skills: Bartenders must use logic and reason to identify solutions and alternatives for a successful outcome in many situations, including cost/benefit analysis; service and product quality; and conflict resolution.

Time Management Skills: Bartenders must utilize methods and organization techniques in a fast-paced environment to ensure efficiency and respect the time of others. Bartenders must be able to direct others, such as bar backs and bussers, to maximize efficiency and team work.

Technical Skills: A bartender must possess or quickly learn general accounting and mathematical skills and point-of-sale applications.

Language Skills: Must speak and write with excellent command of the English language including proper spelling and grammar.

Flexibility: Bartenders often work overtime, when needed, and assist the workload of others.

Initiative: A bartender must action frequently, collaborate with team members and develop new ideas that focus on results.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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