Banquet Bartender - On-Call

PCH Hotels & Resorts Inc.; Mobile (AL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

FSA/HSA options

Short/Long-term disability

Paid holidays

PTO

Sick leave

401k with matching

Tuition reimbursement

Hotel discounts

Food & beverage discounts

Job summary

PCH Hotels & Resorts Inc. is seeking a Bartender to deliver exceptional service in our hotel outlets. You will craft cocktails and non-alcoholic drinks, greet guests by name, and ensure a warm, memorable bar experience across our bar, pool, and restaurant areas.

You will check IDs, maintain stock, suggest pairings, and participate in daily briefings while upholding all safety and regulatory standards. This is a guest-focused hospitality role within a prestigious Marriott-affiliated property.

Qualifications

• Experience in bartending or hospitality settings.
• Ability to deliver outstanding guest service and engage guests warmly.
• Strong communication and teamwork to support bar operations.

Responsibilities

• Prepare wide range of cocktails and beverages with accurate recipes.
• Check IDs and ensure compliance with legal drinking age.
• Maintain organized bar inventory and supplies for smooth service.
• Engage with guests, take orders, and serve drinks promptly.
• Recommend food and drink pairings and daily specials.
• Support daily stand-up briefings on specials and promos.
• Uphold hygiene, safety, and ABC alcohol service regulations.
• Assist with monthly inventory counts and report gratuities.

Skills

Customer service

Hospitality

Communication

Job description

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

And much more!

Job Description:

As a member of our hospitality team, the primary responsibility of a Bartender is to deliver exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks. This role is essential for creating a positive and enjoyable bar experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible. This role is responsible for checking customers' identification to ensure they meet the legal drinking age, preparing cocktails and serving wine, draught, or bottled beer, and maintaining inventory and supplies at the bar. A crucial part of this role is to assess guest needs and preferences, make recommendations for food and drinks, and offer daily specials.

• Prepare a wide range of alcoholic and non-alcoholic beverages, ensuring accurate recipes and proper presentation.
• Serve wine, draught or bottled beer, and other beverages responsibly, checking customers' identification to confirm they meet the legal drinking age.
• Maintain a well-organized bar inventory and ensure an adequate supply of supplies for smooth operations.
• Engage with customers in a friendly and professional manner, taking their orders and serving snacks and drinks promptly.
• Evaluate customers' preferences and needs to provide personalized recommendations for food and drinks.
• Promote daily specials and highlight unique offerings to enhance the guest experience.
• Prioritize exceptional customer service, focusing on guest satisfaction and ensuring a pleasant and memorable visit.
• Adhere to all food and beverage regulations, including responsible alcohol service and safety guidelines.
• Actively participate in daily stand-up meetings to stay informed about specials, promotions, and any relevant updates.
• Handle orders and requisitions of liquors and supplies to maintain a well-stocked and appealing bar display.
• Prepare garnishes for drinks, ensuring attractive and visually appealing presentations.
• Maintain cleanliness and hygiene standards by wiping all surfaces nightly and cleaning the floors regularly.
• Proactively take out trash as needed throughout the night to maintain a clean and organized workspace.
• Assist with monthly inventory counts to keep track of stock levels and identify any discrepancies.
• Accurately report gratuities according to company guidelines and federal law.
• Observe and comply with all requirements, training, and restrictions set forth by the Alcohol Beverage Control (ABC) board to ensure strict adherence to alcohol service regulations.