Banner Staffing Services Room Service Attendant

Banner Health; Fort Collins (CO); On-site; USD 22,000 - 34,000; Part time

Benefits offered by this job

Competitive wages

Paid orientation

Flexible schedules

Weekly pay

403(b) retirement plan

Employee wellness program

Discount tickets

Job summary

Banner Health’s Banner Staffing Services-WR is seeking a dietary aide to provide patient meal service and assist Dietetic Technicians and Dietitians with menu management. You will deliver meals, process patient requests and maintain high standards of food quality and sanitation.

Role requires reading, writing and basic math, strong customer service and interpersonal skills, and the ability to use POS and business software.

Qualifications

• Requires reading, writing and mathematical skills.
• Skill and knowledge of nutrition services as typically gained through one to two years of related experience.
• Effective interpersonal communication skills and a friendly customer service attitude.
• Ability to learn and work with business computer software and point of sale systems; learn food handling regulations and pass certification tests.

Responsibilities

• Greet and visit patients to obtain or discuss menu selections and record daily meals for units.
• Follow modified diets and edit patient menus as required with Diet Tech or Dietitian assistance.
• Provide patient meal service, set up tray stations and assemble patient trays.
• Deliver meals and handle special requests, snacks and nourishments.
• Provide excellent customer service on the phone or in person and resolve complaints.
• Maintain food handling and sanitation standards to meet licensing requirements.
• Collaborate with patients, families, and healthcare staff to manage menus and trays.

Skills

Reading/Writing/Math

Interpersonal skills

Customer service

POS systems

POS software

Education

High school diploma/GED

Tools

POS software

Business software

Job description

Primary City/State:

Greeley, Colorado

Department Name:

Banner Staffing Services-WR

Work Shift:

Varied

Job Category:

Facilities, Environmental Services, and Culinary

Find your path in health care. Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients.

Locations:

-Banner Fort Collins Med Ctr (4700 Lady Moon Dr)

Shift:

-Hours and days will vary depending on needs of the department. The hours of the department are 5am-8pm, 7 days per week including holidays. Shift times may be 5am- 1:30pm, 6am- 2:30pm, or 11:30am- 8pm. Every other weekend and holiday rotation is required.

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions offer flexibility in scheduling and are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.Banner Health offers employment options to match your career and lifestyle needs. We will meet you where you are and how you want to work! Learn more at https://youtu.be/Pu3VR3tGlw0

As a valued and respected Banner Health team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Registry/Per Diem positions require a minimum of 2 shifts a month commitment. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

POSITION SUMMARY

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

CORE FUNCTIONS

1. Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.
2. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.
3. Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
4. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
5. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
6. Maintains food handling and sanitation standards to meet licensing agency requirements.
7. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.

MINIMUM QUALIFICATIONS

Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through one to two years of related experience.

This position requires effective interpersonal communication skills and a friendly customer service attitude.

The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.
Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.

Estimated Pay Range:

$16.32 - $24.48 / hourBanner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.

Anticipated Closing Window (actual close date may be sooner):

2027-01-09

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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