Banner SaaS Administrator & Integrations Lead

Excelsior; United States; Hybrid; USD 87,000 - 95,000; Full time

Job summary

Excelsior University is seeking a Banner System Administrator to join the SIP Management IT team in Albany, NY. You will administer Banner SaaS, oversee integrations, security, and performance to keep critical student information systems stable.

This role collaborates with cross-functional teams, supports upgrades and audits, and may accommodate remote candidates with occasional travel. A BS in CS/IS and 3+ years of admin experience are preferred.

Qualifications

• Bachelor’s degree in computer science, information systems, or related field preferred; equivalent experience considered.
• 3+ years of experience in system administration or enterprise application support, preferably in higher education, ERP, or SaaS environments.
• Experience supporting Banner extensibility, including configuration and integrations via APIs within Banner SaaS.
• Experience administering Banner core modules and related administrative processes.
• Experience with Banner-related student success/advising platforms (Degree Works, Smart Plan, CRM Advise).
• Experience with Banner SaaS or cloud-based enterprise platforms, including configuration and upgrades.

Responsibilities

• Provide administrative support for the Banner SaaS ecosystem, including core modules and integrated platforms.
• Configure, maintain, and optimize Banner SaaS applications to support academic, administrative, and business processes.
• Support and administer Banner extensibility and integrations, including APIs and system integrations for secure, scalable operation.
• Collaborate with teams to coordinate Banner configuration and extensibility in line with governance and compliance.
• Administer system security, including RBAC, permissions, and access controls.
• Monitor performance, availability, and integrations across Banner and related SaaS platforms.
• Troubleshoot and resolve system issues promptly to minimize end-user impact.
• Maintain system documentation and operational procedures in line with best practices.
• Support audits, releases, upgrades, and change-management activities for Banner SaaS.
• Perform related duties to support institutional technology initiatives.

Skills

System administration

Banner SaaS

API integration

Information security

Cloud platforms

Education

Bachelor’s degree in Computer Science or Information Systems

Tools

Banner

Degree Works

CRM Advise

Smart Plan

Job description

Excelsior University is seeking a Banner System Administrator to join the SIP Management IT team in Albany, NY. You will administer Banner SaaS, oversee integrations, security, and performance to keep critical student information systems stable.

This role collaborates with cross-functional teams, supports upgrades and audits, and may accommodate remote candidates with occasional travel. A BS in CS/IS and 3+ years of admin experience are preferred.