Remote Banner SaaS Systems Administrator

Excelsior

City of Albany (NY)

Hybrid

USD 87,000 - 95,000

Full time

14 days+

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Job summary

Excelsior is seeking a Banner System Administrator to join the SIP Management Team within Information Technology Services. The role focuses on administering, optimizing, and securing the Banner student information system to ensure reliable and secure operation aligned with institutional goals.

Based in the university's Albany, NY home office with remote options and occasional travel for meetings. Remote workers must be available 8:30 am–5:00 pm ET and will receive equipment provided by the

Qualifications

Bachelor’s degree in computer science, information systems, or related field; equivalent experience considered.
3+ years in system administration or enterprise application support.
Experience with Banner SaaS, integrations, and APIs preferred.
Experience supporting Banner core modules and related processes.
Experience with Degree Works, Smart Plan, and CRM Advise preferred.

Responsibilities

Provide admin support for Banner SaaS ecosystem including core modules and integrated platforms.
Configure, maintain, and optimize Banner SaaS applications for institutional processes.
Manage Banner extensibility and integrations securely and reliably.
Collaborate with teams to align configurations with governance and compliance.
Administer system security, roles, permissions, and access controls.
Monitor performance and availability across Banner and SaaS platforms.
Troubleshoot issues and provide timely user support.
Maintain documentation and operational procedures.