Bankruptcy Associate II

Rocket Companies; Dallas (TX); Hybrid; USD 40,000 - 73,000; Full time

Job summary

Rocket Mortgage in Dallas seeks an experienced professional to determine the validity of new bankruptcy filings and review loan payment histories, escrow and suspense accounts for POC/MFR referrals. This hybrid role combines in-office and remote work, with hands-on QC/validation, docket monitoring, and close collaboration with attorneys to ensure timely filings and compliant outcomes.

Education: high school diploma or GED; at least 1 year of related work experience; mortgage industry exposure

Qualifications

• Minimum 1 year of related work experience; high school diploma or GED required.
• Some college coursework and/or mortgage experience a plus.
• One year customer service experience required.

Responsibilities

• Determine the validity of new BK filings.
• Review loan payment histories, escrow and suspense accounts to prepare POC/MFR referral to attorney.
• QC/Validate POC/MFR referrals prepared by vendor before sending to counsel.
• Monitor bar dates and response deadlines to ensure timely filings with the court.
• Review cramdown terms for rebooking/objection.
• Review PCN/PPFN filings for approval.
• Determine correct BK payment application.
• Resolve objections, work with attorneys to structure Agreed Order terms.
• Set up payment plans on Agreed Orders, monitor for compliance and refer out for NODs.
• Approve or deny attorney fee request.
• Complete docket event review, pencil ledger for payment validation and accuracy of loan history in BK Closing process.
• Utilize Pacer, Aacer, NDC and Ch. 13 Trustee websites in analyzing cases.
• Complete docket event review, pencil ledger for payment validation and accuracy of loan history.
• Responsible for validating and physically signing legal documents, including declarations, affidavits, and other related documentation.

Skills

Microsoft Office

Mortgage software familiarity

Attention to detail

Education

High school diploma or GED

Some college coursework

Tools

Pacer

Aacer

NDC

Ch. 13 Trustee websites

Job description

This is a hybrid position requiring time both in the office and working remotely.

Intermediate knowledge of the Bankruptcy laws, FDCPA and CFPB guidelines. Hands on preparation, quality control/validation, and/or filing in any 1-2 of the following key bankruptcy areas: Proof of Claims, Motions for Relief, Payment Change Notice, Post Petition Fee Notice, Cram down Rebooking, and/or Case Closing in a high volume, fast paced setting.

Scope/Responsibilities: Solid knowledge of required job skills, company policies and procedures. Proven ability to apply knowledge to a variety of work assignments ranging in difficulty. Knowledge of mortgage industry practices, procedures and processes. Possesses ability to work with department deadlines. Establishes effective professional rapport with both internal & external customers. Effectively manages time, priorities and resources to achieve goals.

About therole

• Determine the validity of new BK filings
• Review loan payment histories, escrow and suspense accounts to prepare POC/MFR referral to attorney
• QC/Validate POC/MFR referrals prepared by vendor before sending to counsel
• Monitor bar dates and response deadlines to insure timely filings with the court
• Closely monitor vendor production and quality of work providing multiple daily directives to insure compliance with all investor requirements and court deadlines
• Review cramdown terms for rebooking/objection
• Review PCN/PPFN filings for approval
• Determine correct BK payment application
• Resolve objections, work with attorneys to structure Agreed Order terms
• Set up payment plans on Agreed Orders, monitor for compliance and refer out for NODs, guide vendor with same
• Approve or deny attorney fee request
• Complete docket event review, pencil ledger for payment validation and accuracy of loan history in BK Closing process
• Guide vendor in reviewing, and responding to, attorney inquiries; handle escalated matters personally for immediate resolution
• Utilize Pacer, Aacer, NDC and Ch. 13 Trustee websites in analyzing cases
• Complete docket event review, pencil ledger for payment validation and accuracy of loan history
• Responsible for validating and physically signing legal documents, including declarations, affidavits, and other related documentation.

Aboutyou

• Education & Professional Experience: Typically requires a minimum of 1 year of related work experience. High school diploma or GED equivalent required. Some college and/or mortgage experience a plus. One year customer service experience required.
• Leadership/Hierarchy: Operates effectively under general supervision on routine assignments; receives instructions on new assignments.
• Level of Decision Making: Semi-routine work assignments that sometimes vary outside of established routine. Takes ownership of problems and determines a solution.
• Individual/Customer Impact: Decisions and actions have impact on success of team or department. Scope of work occasionally impacts assigned business area and/or its processes; ability to demonstrate positive impact on customer experience.
• Communication: Proficient in verbal and written form as appropriate for varying audiences; ability to prepare clear written correspondence.
• Technical Proficiency: Demonstrate intermediate computer and software skills necessary for job function. Exposure to mortgage-specific software. Familiarity with Microsoft Office.

Whatyou’llget

Our team members fuel our strategy,innovationand growth, so we ensure the health and well-being of not just you, but your family, too! We goabove and beyondto give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perksand health benefits that will help you have peace of mind. Simply put:We’ve got your back.

Aboutus

RocketMortgage® was founded in 1985. Today,we’rea Detroit-based, publicly traded company with a mission to Help Everyone Home. AtRocketMortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams.We’reknown as experts in the mortgage industry, butwe’realso innovators – we strive to create the best experiences for our clients from beginning to end. Andwe’renot your typical employer.We’reinsistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of thecompany at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. Thecompany provides reasonableaccommodationsto qualified individuals with disabilitiesin accordance withapplicable state and federal laws. Applicantsrequiringreasonable accommodations in completing the application and/orparticipatingin the application process should contact a member of the Human Resources team, at [e-mail].

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $40,000.00-$73,000.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More informationregardingthese benefits and others can be found here. The informationregardingcompensation and other benefits included in this paragraph is the company’s current, good faithestimateat the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion,deemsappropriate.] The Company maydetermineduring its future reviews of the proposed compensation and benefits for this position, that the compensation and benefits for suchpositionshould be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.