Banking Specialist: Service, Sales & Growth

SouthState Bank; Augusta (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

SouthState Bank in Augusta, GA seeks a Universal Banker to serve as a full-service, single point of contact in the branch, performing teller and FSR duties to grow customer relationships and contribute to the bank's financial growth.

The role involves processing transactions, opening deposit accounts, explaining products, and ensuring regulatory compliance while delivering exceptional service in a friendly, professional environment.

Qualifications

• Cash handling, sales, customer service. Previous banking experience preferred.
• Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.

Responsibilities

• Processes transactions for savings, checking, and loan accounts.
• Opens new deposit accounts and handles stop payments, wire transfers, and other maintenance functions.
• Explains policies and procedures as necessary, keeping in mind most customers’ unfamiliarity with them.
• Resolves customer problems and complaints with courtesy and discretion and directs customers with difficult problems to other sources for assistance.
• Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.

Skills

Cash handling

Customer service

Sales

Interpersonal skills

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank in Augusta, GA seeks a Universal Banker to serve as a full-service, single point of contact in the branch, performing teller and FSR duties to grow customer relationships and contribute to the bank's financial growth.

The role involves processing transactions, opening deposit accounts, explaining products, and ensuring regulatory compliance while delivering exceptional service in a friendly, professional environment.