Banking Specialist II/Teller II

Orrstown Bank; Lancaster (Lancaster County); On-site; USD 42,000 - 56,000; Full time

Job summary

The Banking Specialist II at Orrstown Bank serves as the primary representative for the financial center, handling paying and receiving transactions and supporting client servicing and new account requests.

You will engage in client conversations using the bank's defined strategy, perform discovery to align needs with solutions, recognize client value, and balance risk with a high-quality client experience.

Qualifications

• High school diploma or equivalent required.
• 1 year of cash handling experience preferred.
• Strong reading, verbal and written communication skills.

Responsibilities

• Process paying and receiving transactions.
• Support client servicing and new account requests.
• Cross-sell bank products and services with security procedures in mind.

Skills

Customer service

Communication skills

Attention to detail

Cash handling

Education

High school diploma or equivalent

Job description

The Banking Specialist II will serve as a primary representative for the financial center in both processing paying/receiving transactions for client requests and supporting client servicing and new account requests. This position will demonstrate strong client conversational skills utilizing the Bank defined conversation strategy. In addition, the Banking Specialist II will engage in conversational discovery with a client, aligning the needs of the client with the appropriate solution, client value recognition and commitment in a repeatable fashion to support their assigned goal attainment. The Banking Specialist II will possess good judgement and decision making skills to ensure a sound balance of maintaining all areas of risk while also considering the client experience.

A high school diploma or equivalent. Prior cash handling experience; minimum one (1) year of experience in related banking positions preferred.

Proficient reading, verbal, and written communication, mathematical, computer, and interpersonal relations skills; strong attention to detail and be organized; clear understanding of bank products and services to cross-sell to clients; adept at cross-selling bank products and services; be knowledgeable of and adhere to security procedures.