Banking Specialist 1

Convergint; Kansas City (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid time off

Health benefits

401K matching

Company vehicle

CSR Day

Tuition reimbursement

Parental leave

Job summary

Convergint is seeking a full-time Bank equipment Installer to install, program, startup/check-out, certify, and train customers on bank equipment such as alarm systems, CCTV, ATMs, vaults, and safes. Strong communication skills and a proactive attitude are required to thrive in Convergint's team culture.

You will travel locally to jobsites, work with a variety of tools, and contribute to a culture focused on growth and exceptional service.

Qualifications

• Exceptional customer focus and ability to work under pressure.

Responsibilities

• Install, program, test, repair, and service non-routine systems and equipment including security, fire alarm & life safety.
• Provide technical support and training for the customer.
• Complete accurate and detailed service reports for invoicing and job cost tracking.

Skills

Customer service

Verbal & written communication

Willingness to learn

Education

High School/GED

Tools

Hand & power tools

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Bank equipment Installer to join our amazing culture. In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including alarm systems, CCTV, pneumatic drive-ups, ATMs, vaults, safe deposit boxes, etc. Must have good verbal, written, and interpersonal communication skills. As a Bank equipment Installer, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Bank equipment Installer.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Act as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
• Install, program, test, repair, and service a variety of non-routine systems and equipment which may include security, fire alarm & life safety. You will be a key interface for the provision of technical support and training for the customer and as such are accountable for maximizing customer satisfaction.
• Complete accurate and detailed service reports for customer and Convergint in a timely manner to allow for accurate invoicing and job cost tracking.

What You’ll Need

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• To be a self-starter and work well with direct supervision.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements

Education: High School/GED or equivalent experience

Preferred Experience: (but not required):

• 1-3 years relevant field service

Convergint is an Equal Opportunity Employer.