Banking Relationship Specialist – Teller & Services

Kennebec Savings Bank; Farmingdale (ME); On-site; USD 29,000 - 40,000; Full time

Job summary

Kennebec Savings Bank is seeking a Relationship Specialist to support daily branch operations, delivering courteous service across teller and platform functions. You will process transactions, open and maintain accounts, assist with cash operations, and guide customers on bank products while ensuring regulatory compliance.

The role offers flexible coverage across multiple branch locations, emphasizing strong teamwork and a consistent customer experience.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• 1–3 years of relevant experience (Teller, Customer Service, or similar role).
• Proficiency with computer systems, including word processing and spreadsheets.

Responsibilities

• Provide prompt, professional service in the lobby, teller line, and across customer channels.
• Respond to inquiries, deliver accurate information, and resolve routine issues efficiently.
• Develop understanding of customer needs through active listening and purposeful conversations.
• Take a consultative approach to recommend appropriate products, services, or internal partners.
• Build long-term relationships through consistent follow-through and proactive engagement.

Skills

Communication

Customer-focused

Detail-oriented

Organization

Problem solving

Integrity

Teamwork

Education

Bachelor’s degree or equivalent

Tools

MS Office

CRM systems

Job description

Kennebec Savings Bank is seeking a Relationship Specialist to support daily branch operations, delivering courteous service across teller and platform functions. You will process transactions, open and maintain accounts, assist with cash operations, and guide customers on bank products while ensuring regulatory compliance.

The role offers flexible coverage across multiple branch locations, emphasizing strong teamwork and a consistent customer experience.