Banking Relationship & Client Success Officer

WesBanco; Bowie (MD); On-site; USD 60,000 - 70,000; Full time

Job summary

WesBanco is hiring a Client Relationship Officer to support Commercial Banking teams in Bowie, MD. You will manage client requests, assist with account operations, and ensure complete documentation for transactions, acting as a liaison between clients, associates, and internal partners to deliver a seamless experience.

The role emphasizes relationship management, servicing client needs, and supporting growth initiatives within a fully in-office environment.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Business Administration preferred.
• Strong customer service and interpersonal communication skills essential.
• Experience with banking processes and loan documentation a plus.

Responsibilities

• Manage client requests and account operations.
• Input information into lending systems and processing software.
• Assist with opening new accounts and ensuring documentation is complete.
• Support relationship teams with loan closings and draw reviews.
• Provide exceptional customer service and cross-sell banking products.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Education

High school diploma or GED

Bachelor’s degree in Business Administration

Tools

Lending system

Commercial processing software

Microsoft Office

Banking software

Job description

WesBanco is hiring a Client Relationship Officer to support Commercial Banking teams in Bowie, MD. You will manage client requests, assist with account operations, and ensure complete documentation for transactions, acting as a liaison between clients, associates, and internal partners to deliver a seamless experience.

The role emphasizes relationship management, servicing client needs, and supporting growth initiatives within a fully in-office environment.