Banking Operations Specialist (ACH Returns) - Remote, US

Paylocity; United States; Remote; USD 32,000 - 61,000; Full time

Job summary

A leading company in cloud-based HR and payroll solutions seeks a Banking Operations Specialist focused on ACH returns. This fully remote role entails managing transactions, ensuring effective communication across teams, and enhancing banking processes. Candidates should have banking experience and strong skills in Excel and decision-making, contributing to a dynamic work culture that values diversity and inclusion.

Benefits

Medical, dental, and vision insurance

401(k) match

Career development support

Qualifications

• 2-4 years of banking experience preferred.
• Experience handling ACH exceptions.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the electronic banking transaction process involving ACH returns.
• Manage corporate level returns requiring urgent resolution.
• Perform daily positive pay reconciliation.

Skills

Advanced Excel

Decision Making

Communication

Education

Bachelor’s degree or equivalent banking experience

Tools

Microsoft Excel

Salesforce

Job description

Banking Operations Specialist (ACH Returns)

Paylocity is an equal opportunity employer.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

When you feel like you belong, work is no longer work – it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career!

There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!

Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.

Position Overview

This position is designed to independently support the electronic banking transaction process involving corporate and employee ACH returns, client inquiries, and support Paylocity’s additional banking processes.

Responsibilities

The below represents the primary responsibilities of the position. Other duties may be assigned as needed.

• Effectively handle any day-to-day task of the ACH Returns team without direct supervision
• Manage higher level corporate level returns as necessary that require urgent resolution
• Effectively interpret credit reports to assist in decision making process on client prefunding
• Perform daily positive pay reconciliation and communicate results amongst appropriate teams.
• Effectively handle Notifications of Change
• Responsible for handling stop payments, direct deposit tracer requests, basic credit/debit inquiries through Desk Cases and monitoring Banking email while maintaining our department SLA
• Research and complete daily/weekly reconciliations which may include necessary fixes to resolve
• Recommend policy, procedural, and automation enhancements to promote productivity and control
• Execute effectively daily fix upload process including monthly stale dated bank checks fix and complete necessary reviews
• Assist internal departments with any questions/inquiries through emails, phones and Salesforce cases.
• Assist in training and development of Banking Operations Specialist I’s
• Ability to perform Level I tasks, as needed

Education and Experience

• Bachelor’s degree preferred or equivalent banking experience (2-4 years)
• Experience handling ACH exceptions
• Intermediate to advanced level experience with Microsoft Excel, Word, and Outlook
• Ability to work in a fast-paced environment under pressure of high monetary/high risk transactions

Physical requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [e-mail]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The base pay range for this position is $32,900 - $60,320/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

At Paylocity, “We” is what makes us different. We are committed to fostering aculture that honors diverse opinions, perspectives, and backgrounds, knowing that each makes us stronger andcollectively unbeatable together. We actively cultivate these differences as we engage each other in drivinginnovation in the software and services we provide our customers. Paylocity is an equal opportunityemployer.If you are an individual with a disability and you need assistance or a reasonable accommodation during theapplication process, please contact our services team at [phone].