Banking Officer, NF-04.

Obsolete Site; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Army NAF at Fort Sam Houston, TX seeks a qualified professional to serve as the primary action officer for routine banking transactions, maintain the signature card system, and manage deposit-related duties while resolving customer questions.

The role includes supporting debt collection programs, preparing Statements of Work, coordinating with Treasury Workstations and accounting officers, and assisting with funds transfers and merchant accounts.

Qualifications

• Two years of progressively responsible financial experience with spreadsheets, databases, and word processing.
• 3+ years experience in banking, cash management or financial management.
• Working knowledge of NAF Financial Management.
• Experience with Treasury Workstations.

Responsibilities

• Serve as primary action officer for routine banking transactions and communications; maintain signature card system and deposit processing; investigate customer service questions and problems.
• Investigate and resolve delinquencies and support debt collection programs; act as liaison and COR for central debt collection contract; prepare Statements of Work for debt collection services for Army NAF.
• Access and maintain transaction information files, processing reports, and distribute information to clients; prepare routine correspondence with delinquent accounts; interact with accounting officers and banks.

Skills

Banking experience

Cash management

Financial management

Tools

Treasury Workstations

Job description

Duties

Serves as the primary action officer for all routine banking transactions and associated communications; the maintenance of bank account signature card system; and all aspects of deposit ticket, check stock orders, including monitoring status and assuring payment. Investigates customer service questions and problems.

Investigates and resolves problems and inquiries about delinquencies associated with various collection programs. Acts as liaison for, and once trained, COR for the central debt collection contract. Prepares Statement of Work and is primary action officer for procurement of comprehensive Commercial debt collection services for entire Army NAF.

Accesses and maintains transaction information files, processing reports, and the distribution of information to clients. Reviews and or prepares all routine correspondence with delinquent persons. Performs extensive interaction with accounting officers, employees of contract banks, field NAF fund managers, and individuals with delinquent accounts.

Assists in adding new users in the ABIF Treasury Workstation.

Assists in creating funds transfer models.

Assists with transactions assignment rules. Assists with Merchant accounts strictly related to new TDs establishment or changes to current TDs, and any funding issues/file issues.

May perform other duties as assigned.

Requirements Conditions of employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position to include a T1
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• Must be able to obtain and possess a valid Driver’s License
• Must complete a Contracting Officers Representative course within one year of appointment.

Qualifications RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Minimum Qualifications Minimum of two years of progressively responsible experience performing duties of a financial nature that included working with spreadsheets, electronic databases, and using word processing.

All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. Highly Qualifying Criteria 3 or more years experience in banking, cash management or financial management

Working knowledge of NAF Financial Management

Working experience with Treasury Workstations

All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit. Education

Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience.

Additional information

• Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest.
• The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need.
• Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver’s license/ID (marked with a star) or an Enhanced Driver’s License (EDL) from WA, MI, MN, NY, or VT. See
• It is the applicant’s responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Discover Your Path to Success!

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you’ll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense’s overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you’ll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the link below.