Banking Customer Service Representative

Concentrix; Olivette (MO); On-site; USD 21,000 - 28,000; Full time

Job summary

Concentrix in Missouri seeks a Banking Customer Service Representative to assist customers with account inquiries, transactions, and product information. You will be the first point of contact, delivering accurate guidance with a friendly, compliant approach.

You will uphold security and privacy standards while promoting financial solutions and cross-selling appropriate services. This role emphasizes customer loyalty through reliable, empathetic support in a fast-paced environment.

Job description

Concentrix, a leader in global business services, is seeking a dedicated Banking Customer Service Representative to join our team. This role is pivotal in fostering customer loyalty through high-quality interactions at every step. You will serve as the first point of contact for our customers, helping them with a wide range of banking inquiries, including account management, financial advice, and product information. At Concentrix, we empower our employees with the latest tools and technology in an environment that champions innovation and dynamism. Join us to help future-proof businesses and build sustainable customer relationships in the financial sector.