Banking Customer Service Representative

Concentrix; Oakville (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Concentrix in Oakville, MO seeks a Banking Customer Service Representative to assist customers with banking inquiries, account management, and product information, delivering accurate guidance and a friendly experience.

You will be the first point of contact, providing high-quality service, guiding customers through procedures, and helping protect customer relationships within our financial services team.

Job description

Concentrix, a leader in global business services, is seeking a dedicated Banking Customer Service Representative to join our team. This role is pivotal in fostering customer loyalty through high-quality interactions at every step. You will serve as the first point of contact for our customers, helping them with a wide range of banking inquiries, including account management, financial advice, and product information. At Concentrix, we empower our employees with the latest tools and technology in an environment that champions innovation and dynamism. Join us to help future-proof businesses and build sustainable customer relationships in the financial sector.