Banking Customer Service Representative

Concentrix; Mehlville (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Concentrix is seeking a Banking Customer Service Representative to join our team in Missouri. You will be the first contact for customers, helping with banking inquiries, account management, and product information. This role supports customer loyalty through high-quality interactions.

You will work with the latest tools in an environment that emphasizes innovation and dynamic service delivery in the financial sector.

Responsibilities

• Serve as the first point of contact for customers, assisting with a wide range of banking inquiries.
• Provide guidance on account management, financial products, and general banking information.

Job description

Concentrix, a leader in global business services, is seeking a dedicated Banking Customer Service Representative to join our team. This role is pivotal in fostering customer loyalty through high-quality interactions at every step. You will serve as the first point of contact for our customers, helping them with a wide range of banking inquiries, including account management, financial advice, and product information. At Concentrix, we empower our employees with the latest tools and technology in an environment that champions innovation and dynamism. Join us to help future-proof businesses and build sustainable customer relationships in the financial sector.