Banking Customer Service Representative

Concentrix; Maryland Heights (MO); On-site; USD 38,000 - 48,000; Full time

Job summary

Concentrix, a leader in global business services, seeks a Banking Customer Service Representative to support customers with banking inquiries, account management, and product information.

You will be the first point of contact, providing accurate information and helping customers navigate solutions while upholding outstanding service standards in a fast-paced financial services environment.

Responsibilities

• First point of contact for customers, handling a wide range of banking inquiries.
• Assist customers with account management tasks and basic financial product information.

Job description

Concentrix, a leader in global business services, is seeking a dedicated Banking Customer Service Representative to join our team. This role is pivotal in fostering customer loyalty through high-quality interactions at every step. You will serve as the first point of contact for our customers, helping them with a wide range of banking inquiries, including account management, financial advice, and product information. At Concentrix, we empower our employees with the latest tools and technology in an environment that champions innovation and dynamism. Join us to help future-proof businesses and build sustainable customer relationships in the financial sector.