Banking Customer Service Associate

THUMB BANK & TRUST; Port Sanilac (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Thumb Bank & Trust in Port Sanilac, MI is seeking a Customer Service Representative I to greet customers, handle transactions, and support daily branch operations. You will balance cash, assist with checks, deposits, and loan payments, and promote banking services in a courteous, professional manner.

Flexibility to work branch hours, including weekends, and the ability to handle high-volume cash while maintaining accuracy and security are essential in this role.

Qualifications

• Banking experience preferred.
• Professional appearance and courteous communication.
• Ability to balance cash and transactions accurately.
• Ability to work weekends and branch hours.

Responsibilities

• Greet customers promptly and courteously via multiple channels.
• Assist with transactions and balance cash drawer daily.
• Maintain proper cash handling and security procedures.
• Process checks, deposits and loan payments accurately.
• Provide information about banking services and products.
• Refer customers to appropriate departments as needed.

Skills

Confidentiality

Customer service

Cash handling

Professional image

Active listening

Mathematical aptitude

Attention to detail

Communication skills

Multitasking

Microsoft Office

Teamwork

Physical ability

Weekend availability

Education

High School

Tools

MS Office

Job description

Thumb Bank & Trust in Port Sanilac, MI is seeking a Customer Service Representative I to greet customers, handle transactions, and support daily branch operations. You will balance cash, assist with checks, deposits, and loan payments, and promote banking services in a courteous, professional manner.

Flexibility to work branch hours, including weekends, and the ability to handle high-volume cash while maintaining accuracy and security are essential in this role.