Banking Customer Experience Specialist

Concentrix; Mehlville (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Concentrix is seeking a Banking Customer Service Representative to join our team in Missouri. You will be the first contact for customers, helping with banking inquiries, account management, and product information. This role supports customer loyalty through high-quality interactions.

You will work with the latest tools in an environment that emphasizes innovation and dynamic service delivery in the financial sector.

Responsibilities

• Serve as the first point of contact for customers, assisting with a wide range of banking inquiries.
• Provide guidance on account management, financial products, and general banking information.

Job description

Concentrix is seeking a Banking Customer Service Representative to join our team in Missouri. You will be the first contact for customers, helping with banking inquiries, account management, and product information. This role supports customer loyalty through high-quality interactions.

You will work with the latest tools in an environment that emphasizes innovation and dynamic service delivery in the financial sector.