Banking Client Solutions Advisor (Call Center)

Bank of America; East Providence (RI); On-site; USD 71,635,000 - 83,097,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Flexible work schedule

Job summary

Bank of America in Rhode Island is seeking a client-focused professional to connect clients with the bank's broad solutions. You will balance service requests with sales opportunities and help clients achieve their financial goals.

Responsibilities include deepening client relationships, responding to inquiries with customized solutions, selling accounts and loans, and guiding clients through licensed products while managing risk.

Qualifications

• Passion and commitment to delivering an experience that improves clients' financial lives.
• Teamwork and flexibility to work the schedule, including weekends and holidays.
• Ability to engage with clients and explain options clearly while building rapport.

Responsibilities

• Build and deepen client relationships by uncovering needs and recommending best products and solutions.
• Respond to inquiries with customized solutions for client concerns.
• Sell and fulfill banking products including checking/savings, CDs, IRAs, loans and credit cards.

Skills

Attention to Detail

Client Solutions Advisory

Customer Service

Active Listening

Problem Solving

Communication

Time Management

Education

High School Diploma or GED

Tools

Computers

Job description

Bank of America in Rhode Island is seeking a client-focused professional to connect clients with the bank's broad solutions. You will balance service requests with sales opportunities and help clients achieve their financial goals.

Responsibilities include deepening client relationships, responding to inquiries with customized solutions, selling accounts and loans, and guiding clients through licensed products while managing risk.