Banking Center Manager III, St. Joseph Hilltop Banking Center, St. Joseph, MI

1st Source Bank; Saint Joseph (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading bank is searching for a Retail Management professional to manage a Banking Center with significant responsibilities including operational oversight and enhancing customer service. The role requires strong leadership abilities, retail banking experience, and a Bachelor's degree, ensuring the branch achieves its goals while maintaining compliance and minimizing risk.

Qualifications

• Five or more years of retail banking experience preferred.
• Prior supervisory experience preferred.
• Proficient in Microsoft Office.

Responsibilities

• Oversee daily operations and profitability of assigned Banking Center.
• Conduct branch sales meetings.
• Supervise and coach staff activities.

Skills

Leadership

Problem Solving

Customer Service

Communication

Attention to Detail

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Job Category: Retail Management

Requisition Number: BANKI003712

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• Full-Time
• On-site

Locations

Showing 1 location

Description

POSITION SUMMARY
Responsible for directing and overseeing a Banking Center with 60 - 100 transactions, $40 - $75 million in deposits and $1.5 - $2.5 million in consumer loans. Ensures the branch team delivers high-level customer service and the branch is operationally sound.

ESSENTIAL REQUIREMENTS

Responsible for assigned Banking Center(s) daily operations and profitability.

Conducts weekly/monthly branch sales meetings.

• Administers bank policies, procedures and regulations to maintain effective branch operations minimizing risk to the bank. Ensures losses and other risk issues are effectively managed, and financial losses are within acceptable guidelines, and all compliance requirements are met.
• Supervises, coordinates, coaches and counsels staff activities to ensure achievement of assigned goals.
• Uses customer, product and procedural knowledge to handle complex client transactions.
• Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
• Works with Regional President to set goals for referral programs with business units, insuring branch staff develops strong product and process knowledge.
• Leads sales of bank products and services to build usage, cement relationships, and migrates customers to more appropriate channels.
• Actively participates in team meetings, community events and organizations.
• Represents the bank in local community organizations.
• Responsible for the completion of all 1 Source University and compliance training related to the position.
• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS
Performs all other duties as assigned.

EXPERIENCE/SKILLS

• Five (5) or more years of retail banking experience preferred.
• Prior supervisory experience preferred.
• Good PC skills--proficiency in Microsoft Word and Excel essential.
• Ability to lead and motivate teams.
• Ability to listen actively in order to identify client needs and/or concerns.
• Ability to consistently deliver exceptional client service.
• Ability to handle multiple tasks in a fast-paced environment.
• Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
• Problem solving and analytical ability.
• High degree of attention to detail.
• Good written and verbal communication skills.

EDUCATION
Bachelors degree preferred.

TRAVEL REQUIREMENTS
Ability to travel to all locations as well as ability to travel over night, as needed for meetings, projects, seminars, etc.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT
MS Office PC, fax, phone and standard office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.