Banking Center Manager

LaPorte Economic Advancement Partnership; La Porte (IN); On-site; USD 65,000 - 95,000; Full time

Job summary

1st Source Bank–La Porte location seeks an experienced Banking Center Supervisor to drive daily operations and growth. You will coach staff, manage compliance, and lead sales initiatives to expand customer relationships.

Ideal candidates have 5+ years in retail banking with supervisory experience, strong communication, and the ability to balance service with risk management in a fast-paced environment.

Qualifications

• Five or more years of retail banking experience preferred.
• Prior supervisory experience preferred.
• Proficiency in Microsoft Word and Excel essential.
• Ability to lead and motivate teams.
• Strong listening and client service skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Oversee daily operations and profitability of assigned Banking Center.
• Conduct weekly and monthly branch sales meetings.
• Administer bank policies and regulatory requirements to minimize risk.
• Supervise, coach, and counsel staff to meet goals.
• Lead sales of bank products to build usage and cross-sell.
• Represent the bank in community organizations and events.

Skills

Retail banking

Supervisory experience

MS Word

MS Excel

Team leadership

Active listening

Customer service

Multi-tasking

Confidentiality

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

POSITION SUMMARY

Responsible for supervision, direction, and oversight of a growing Banking Center. The position requires a strong emphasis on employee coaching and mentoring to achieve the deposit and growth goals of the branch as well as to foster future professional development of employees.

ESSENTIAL REQUIREMENTS

• Responsible for assigned Banking Center(s) daily operations and profitability.
• Conducts weekly/monthly branch sales meetings.
• Administers bank policies, procedures and regulations to maintain effective branch operations minimizing risk to the bank. Ensures losses and other risk issues are effectively managed, and financial losses are within acceptable guidelines, and all compliance requirements are met.
• Supervises, coordinates, coaches and counsels staff activities to ensure achievement of assigned goals.
• Uses customer, product and procedural knowledge to handle complex client transactions.
• Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
• Works with Regional President to set goals for referral programs with business units, insuring branch staff develops strong product and process knowledge.
• Leads sales of bank products and services to build usage, cement relationships, and migrates customers to more appropriate channels.
• Actively participates in team meetings, community events and organizations.
• Represents the bank in local community organizations.
• Regular and predictable attendance is an essential requirement of the position.
• Responsible for the completion of all 1 Source University and compliance training related to the position.
• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS

Performs all other duties as assigned.

EXPERIENCE/SKILLS

• Five (5) or more years of retail banking experience preferred.
• Prior supervisory experience preferred.
• Good PC skills--proficiency in Microsoft Word and Excel essential.
• Ability to lead and motivate teams.
• Ability to listen actively in order to identify client needs and/or concerns.
• Ability to consistently deliver exceptional client service.
• Ability to handle multiple tasks in a fast-paced environment.
• Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
• Problem solving and analytical ability.
• High degree of attention to detail.
• Good written and verbal communication skills.

EDUCATION

Bachelor's degree preferred.

TRAVEL REQUIREMENTS

Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT

MS Office PC, fax, phone and standard office equipment.

Additional Postings available from 1st Source Bank