Banking Center Associate — Customer Service & Sales (Part-Time)

First-Merchants-Bank; Muncie (IN); On-site; USD 19,000 - 28,000; Part time

Job summary

First Merchants in Muncie, IN is seeking a part-time Branch Banking associate to respond to customer requests for banking transactions and inquiries. You will balance cash, handle daily transactions, and assist with opening/closing the banking center, while ensuring compliance and security policies are followed.

You will contribute to a high-performing sales environment by making referrals, understanding bank products, and participating in team meetings and coaching sessions.

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Respond to customer requests for banking transactions.
• Answer customer inquiries and problems with solutions meeting current needs.
• Build customer loyalty and advocates.
• Balance cash, daily transactions, vault and ATM.
• Understand and ensure compliance, regulations and reporting.
• Follow information security policy and verification procedures to protect customer privacy.
• Assist with opening and/or closing banking center.
• Sell bank products and make customer referrals.
• Know about all bank products.
• Participate in daily/weekly meetings and coaching sessions.

Skills

Customer service

Cash handling

Sales

Communication

Education

High School Diploma or Equivalent

Job description

First Merchants in Muncie, IN is seeking a part-time Branch Banking associate to respond to customer requests for banking transactions and inquiries. You will balance cash, handle daily transactions, and assist with opening/closing the banking center, while ensuring compliance and security policies are followed.

You will contribute to a high-performing sales environment by making referrals, understanding bank products, and participating in team meetings and coaching sessions.