Banking Associate: Customer Advisory & Accounts

TD Bank; Hampstead (NC); On-site; USD 31,519,488 - 39,757,536; Part time

Job summary

TD Bank in Hampstead, NC is seeking a Banking Associate for a 20-hour-a-week position. You will perform everyday banking transactions, open accounts, and offer product education to help customers reach their financial goals.

Ideal candidates have a high school diploma or GED, at least 1 year of customer service experience, and strong communication and organizational skills. Evening, weekend, and holiday availability is required.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• Excellent communication skills required.
• Strong organization and problem-solving abilities.

Responsibilities

• Provide legendary customer service while transacting and educating customers on TD products.
• Open new accounts and process everyday banking transactions accurately.
• Educate customers on banking products and services and refer to the appropriate specialist.
• Manage wait times by scheduling or rescheduling appointments as needed.
• Ensure compliance with policies and procedures and maintain necessary records.

Skills

Customer service

Communication skills

Attention to detail

Time management

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Hampstead, NC is seeking a Banking Associate for a 20-hour-a-week position. You will perform everyday banking transactions, open accounts, and offer product education to help customers reach their financial goals.

Ideal candidates have a high school diploma or GED, at least 1 year of customer service experience, and strong communication and organizational skills. Evening, weekend, and holiday availability is required.