Bank Teller Supervisor - MVSB

New Hampshire Mutual Ban; Ashland (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Bank Teller Supervisor in Ashland, NH, where your leadership will shine! This role offers the chance to lead a team in delivering exceptional customer service while managing teller operations. With a competitive salary and a comprehensive benefits package, including medical, dental, and 401K with company match, you’ll be part of a workplace recently voted the best in the region. Embrace the opportunity to grow your career in a supportive environment that values teamwork, integrity, and excellence. If you're ready to make a difference in the community, this is the perfect role for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Pension Plan

Paid Time Off

Tuition Reimbursement

Professional Development

Qualifications

• 2-5 years of retail banking experience required.
• Strong knowledge of banking practices and products is essential.

Responsibilities

• Supervise and ensure accountability of teller line staff.
• Develop customer relationships and communicate financial services.

Skills

Retail Banking Experience

Customer Relationship Management

Analytical Skills

Negotiation Skills

Verbal and Written Communication

Team Leadership

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Computer Desktop Applications

Job description

MVSB has a career growth banking opportunity for an experienced retail professional as a Bank Teller Supervisor at our Ashland, NH branch. The successful applicant will demonstrate a high level of integrity and professionalism, be able to work in a team environment, providing coaching and support to the retail branch team.

MVSB was recently voted 1st place for “Best Place to Work” in the Laconia Daily Sun’s, Best of the Lakes Region.

We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team!

Salary based on level of experience:

Bank Teller Supervisor: $20.00 - $25.00

PRIMARY RESPONSIBILITIES:

• Responsible for the overall supervision and accountability of the teller line staff and functions.
• Performs and oversees a variety of duties to provide bank customers with quality service on a variety of transactions.
• Develops customer relationships by determining customer needs and effectively communicating financial products and services to meet those needs.
• Opens and closes the branch on a rotating basis.
• Coaches, supports and motivates tellers to participate in referral and sales initiatives.

JOB REQUIREMENTS:

• Two to five years of retail banking experience.
• Strong knowledge of general banking practices.
• Proficient experience in computer desktop applications.
• Strong verbal and written skills with excellent interpersonal skills.
• Knowledgeable about bank products, services, and regulatory requirements applicable to teller procedures.
• Strong advocate of relationship selling and quality service.
• Possess analytical and negotiation skills in order to resolve difficult customer and staff issues.
• Ability to work Saturdays as needed, if applicable, and travel between offices as required.

We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award-winning team, we are interested in speaking with you!

New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank, and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust.

New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.