Bank Teller (Part-Time) - Indianapolis

CIBM Bank; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

CIBM Bank recherche un.e Bank Teller enthousiaste au service client pour son agence d'Indianapolis. Aucun expérience bancaire préalable n'est requis, une formation complète sera fournie. Ce poste clé implique le traitement de transactions et la promotion de services bancaires, dans un environnement collaboratif.

Qualifications

• 1+ année d'expérience en service à la clientèle ou domaine connexe préférée.
• À l'aise avec l'utilisation de systèmes et logiciels bureautiques.
• Capacité à soulever jusqu'à 50 lbs.

Responsibilities

• Traiter les transactions de manière précise en respectant les politiques et procédures bancaires.
• Promouvoir les services bancaires et référencer les clients.
• Aider les clients avec leurs comptes et résoudre les problèmes.

Skills

Service à la clientèle

Manipulation de trésorerie

Vente incitative

Tools

Logiciels bureautiques

Job description

Location: 5120 E. 82nd St., Indianapolis, IN 46250

CIBM Bank is seeking an enthusiastic and customer-focused individual to join our team at our Indianapolis location as a Bank Teller! If you have a background in customer service, cash handling, or upselling, this might be the position for you! No prior banking experience is necessary – we'll provide all the training you need to succeed.

Opportunity Description

• Schedule: This position typically offers 26 hours per week. Regular business hours are Monday from 9:00 a.m. to 3:00 p.m., Tuesday and Thursday from 10:00 a.m. to 2:00 p.m. and Friday from 9:00 a.m. to 3:00 p.m.
• No Banking Experience Required: We believe in training our team for success, so prior banking experience isn't necessary. We offer comprehensive training to ensure you're confident and knowledgeable in your role.
• Customer-Focused: Use your passion for helping people to provide exceptional service, while promoting bank products and services to meet customer needs.
• Compensation: The budgeted wage for this position is $16-$18/hr.
  
  

Key Responsibilities

As a Bank Teller, you'll play a vital role in delivering outstanding customer service by accurately processing transactions and ensuring a seamless experience for our customers. Your key responsibilities will include:

• Processing Transactions: Accurately handle cash, deposits, and withdrawals while adhering to bank policies and procedures.
• Promoting Bank Services: Recognize opportunities to refer customers to additional bank services such as Retail Banking, Commercial Banking, and more.
• Assisting Customers: Bank Tellers address inquiries, resolve issues, and support customers with their accounts, ensuring a positive banking experience.
• Contributing to Sales Goals: Participate in sales campaigns and educate customers on the benefits of various bank products and services.
• Administrative Support: Assist with account maintenance and provide support to other team members as needed.
• Compliance and Security: Ensure strict adherence to bank policies, security protocols, and regulatory requirements.
  
  

Qualifications

• While no prior banking experience is necessary, we prefer candidates with 1+ years of experience in customer service or related fields. Experience in cash handling, or upselling is a plus.
• Comfortable using standard office software and systems.
• Our Bank Tellers work in a professional office setting and will be required to use common office equipment like computers, phones, and security systems.
• Ability to lift up to 50 lbs. when necessary.
• A team player who thrives in a collaborative and respectful work environment.