Bank Teller (Part Time)

Community Savings; Caldwell (OH); On-site; USD 27,000 - 37,000; Full time

Job summary

Community Savings in Caldwell, OH is seeking a Full-Time Bank Teller to be the friendly face of our branch. You will handle cash and checks, assist customers with banking needs, and ensure accurate, efficient service in a fast-paced environment.

You will balance cash drawers, process transactions, open or update accounts, and promote bank products while upholding security and regulatory requirements. This role emphasizes teamwork and a positive customer experience at our Caldwell branch.

Qualifications

• Candidates should have a high school diploma or equivalent.
• Previous banking, retail, or customer service experience preferred.
• Strong communication and math skills are essential.
• Ability to balance cash drawers accurately and efficiently.

Responsibilities

• Greet customers and provide information about banking products and services.
• Process deposits, withdrawals, transfers, and check cashing with accuracy.
• Assist with account openings, closures, and updates.
• Follow banking policies, protect customer data, and report issues.
• Resolve customer complaints and escalate complex issues.
• Promote cross-sell opportunities like savings, loans, and credit cards.
• Maintain transaction records and proper filing.
• Collaborate with tellers and branch staff to meet goals.

Skills

Interpersonal skills

Cash handling

Attention to detail

Fast-paced work

Banking software familiarity

Education

High school diploma or equivalent

Job description

Description

Full-Time Bank Teller

Caldwell, OH

Description

As a Bank Branch Teller at Community Savings, you will be the face of our branch, providing exceptional customer service and performing a range of financial transactions with accuracy and efficiency. You will assist customers with their banking needs, handle cash and checks, and ensure a positive experience at our branch.

Responsibilities:

• Greet customers warmly, address their inquiries and provide information about banking products and services. Ensure a positive and professional customer experience at all times.
• Perform a variety of financial transactions, including deposits, withdrawals, transfers, and check cashing. Accurately handle and balance cash drawers.
• Assist customers with account-related issues, including account openings, closings, and updates. Provide information about account balances, statements, and transactions.
• Adhere to all banking policies, procedures, and regulatory requirements to ensure the security and confidentiality of customer information. Report any suspicious activity or security concerns to the Branch Manager.
• Address and resolve customer complaints or issues promptly and professionally. Escalate complex issues to the Branch Manager when necessary.
• Promote and cross-sell bank products and services that meet customer needs, such as savings accounts, loans, and credit cards.
• Maintain accurate records of transactions and customer interactions. Ensure proper documentation and filing in accordance with bank policies.
• Work closely with other tellers and branch staff to achieve branch goals and support overall team performance.

Requirements

• Education: High school diploma or equivalent required.
• Experience: Previous experience in banking, retail, or customer service roles preferred.
• Skills:
• Strong interpersonal and communication skills.
• Proficient in basic mathematics and handling cash.
• Attention to detail and accuracy in processing transactions.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Familiarity with banking software and systems is a plus.