Bank Teller & Member Services Pro

Sound Credit Union; Lakewood, Parkland (WA, WA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

100% employer paid premiums for health

401k match up to 4%

Three weeks PTO

Work/Life Balance time

10 federal holidays

Annual bonus up to 3%

Tuition Assistance

Multilingual incentives

EAP & mental health services

Discounted banking services

Free ORCA pass

Job summary

Sound Credit Union in Parkland and Lakewood, WA is hiring a Teller / Member Service Representative. In this role you will be the first point of contact, assist members with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver outstanding service.

We offer a progression model with opportunities for on-the-job training and salary growth.

Qualifications

• One-year experience in a customer service position required.
• Cash handling and retail sales experience is preferred.
• High School Diploma or equivalent required.
• Must be bondable.
• Employer sponsorship to secure or maintain employment authorization is not available.
• Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law.

Responsibilities

• As the first point of contact, you will assist our members with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service.

Skills

Customer service

Cash handling

Relationship building

Education

High School Diploma or equivalent

Job description

Sound Credit Union in Parkland and Lakewood, WA is hiring a Teller / Member Service Representative. In this role you will be the first point of contact, assist members with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver outstanding service.

We offer a progression model with opportunities for on-the-job training and salary growth.