Bank Teller: Friendly Service & Growth Path

Associated Bank; Maple Grove (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Colleague Resource Groups

Professional development opportunities

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Military benefits

Personal banking benefits

Job summary

Associated Bank is seeking a Teller to provide exceptional customer service, process transactions accurately, and promote financial solutions at our Minnesota branches. You will identify customer needs, educate clients on digital tools, and support daily operations while collaborating with colleagues to ensure seamless service.

The role requires a high school diploma and up to 2 years of customer service experience, with preferred background in retail banking or financial services.

Qualifications

• Minimum two years of customer service experience preferred
• Experience in retail banking or financial services is a plus

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Banking products

Digital tools

Education

High school diploma

Job description

Associated Bank is seeking a Teller to provide exceptional customer service, process transactions accurately, and promote financial solutions at our Minnesota branches. You will identify customer needs, educate clients on digital tools, and support daily operations while collaborating with colleagues to ensure seamless service.

The role requires a high school diploma and up to 2 years of customer service experience, with preferred background in retail banking or financial services.