Bank Teller: Elevate Customer Experience

Armstrong Bank; Owasso (OK); On-site; USD 30,000 - 36,000; Full time

Job summary

Armstrong Bank in Owasso, OK is seeking a Teller to deliver the highest level of customer service while accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the extra mile when responding to customers’ needs.

Daily duties include processing lobby and drive-thru transactions, building and maintaining relationships with customers, complying with regulatory

Qualifications

• Excellent customer service, communication, and problem solving skills.
• Detail oriented and able to work in a fast-paced, multi-task environment.
• Works well independently and in a team.
• Ability to maintain discretion and confidentiality.

Responsibilities

• Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
• Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers needs, and recommend appropriate bank product or service
• Positive, professional, proactive in everyday interactions with Customers and Co-workers
• Fosters teamwork and collaboration to build solid relationships with co-workers
• Ability to apply strong critical thinking and problem-solving skills to promptly meet customers needs
• Thorough knowledge and understanding of products and services offered
• Complies with all regulatory requirements
• Other duties and responsibilities as assigned

Skills

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Education

High School Diploma

Tools

Basic Computer Skills

Job description

Armstrong Bank in Owasso, OK is seeking a Teller to deliver the highest level of customer service while accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the extra mile when responding to customers’ needs.

Daily duties include processing lobby and drive-thru transactions, building and maintaining relationships with customers, complying with regulatory