Bank Teller & Customer Solutions Specialist (Travel)

Fulton Bank, N.A.; Frederick (MD); On-site; USD 24,000 - 33,000; Full time

Job summary

Fulton Bank, N.A. is seeking a Customer Service Teller to join our Frederick County market. The role focuses on delivering exceptional service, handling teller transactions, and referring banking products to help customers achieve their financial goals.

You will travel to various financial centers within the MD market as needed, with no Sundays and in alignment with branch hours. A high school diploma and cash handling experience are preferred.

Qualifications

• High School Diploma or equivalent. (Preferred)
• 6 to 12 months customer service experience. (Required)
• 6 to 12 months cash handling experience. (Preferred)

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate and follow-through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
• Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Skills

Customer service

Cash handling

Education

High School Diploma or equivalent

Job description

Fulton Bank, N.A. is seeking a Customer Service Teller to join our Frederick County market. The role focuses on delivering exceptional service, handling teller transactions, and referring banking products to help customers achieve their financial goals.

You will travel to various financial centers within the MD market as needed, with no Sundays and in alignment with branch hours. A high school diploma and cash handling experience are preferred.