Bank Teller: Customer Service & Transactions

S&T Bank; Eldred Township (ND); On-site; USD 22,000 - 31,000; Full time

Job summary

S&T Bank in Monroeville, PA, is seeking a Customer Service Associate to operate a customer service window and deliver exceptional service across a variety of transactions.

The role requires 1–2 years of general experience and completion of the retail training program, with a high school diploma or equivalent. You will balance transactions, promote bank services, and assist customers in a collaborative branch team environment.

Qualifications

• Requires a high school diploma or equivalent basic education.
• One to two years general experience and completion of retail training program.
• Provides strong customer service and cash handling skills.

Responsibilities

• Operates a customer service window delivering exceptional service across transactions.
• Suggests solutions and options to customers and refers to appropriate areas.
• Resolves customer problems accurately and efficiently.
• Develops knowledge of policies, procedures and bank products.
• Maintains accuracy and balancing skills with a balancing rate of 85%.
• Promotes bank services and directs customers for specialized needs.
• Participates in training and performs additional duties as required.

Skills

Customer service

Balancing skills

Banking knowledge

Communication

Education

High school diploma or equivalent

Tools

Banking software

Job description

S&T Bank in Monroeville, PA, is seeking a Customer Service Associate to operate a customer service window and deliver exceptional service across a variety of transactions.

The role requires 1–2 years of general experience and completion of the retail training program, with a high school diploma or equivalent. You will balance transactions, promote bank services, and assist customers in a collaborative branch team environment.