Bank Teller: Client Service & Cross-Sell Pro

First Interstate Bank; Bellevue (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous paid time off

Child Care Assistance Program

Exercise reimbursement

Job summary

First Interstate Bank in Bellevue, NE is seeking a Teller to handle daily teller transactions in the lobby and drive-up, delivering outstanding client service and developing client relationships.

You will process deposits and loan payments, cash checks, answer questions, identify cross-sell opportunities, use 360View for records, and support teammates with referrals to bankers. Training provided.

Qualifications

• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Provides client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
• Answers clients’ questions in person and over the telephone.
• Processes additional transactions as needed, including preparing currency transaction reports.
• Identifies basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Performs other duties as assigned.

Skills

Customer service

Attention to detail

Mathematical aptitude

Communication skills

Confidentiality

Teamwork

Education

High School Diploma or General Education Degree (GED) required.

Job description

First Interstate Bank in Bellevue, NE is seeking a Teller to handle daily teller transactions in the lobby and drive-up, delivering outstanding client service and developing client relationships.

You will process deposits and loan payments, cash checks, answer questions, identify cross-sell opportunities, use 360View for records, and support teammates with referrals to bankers. Training provided.