Bank Teller: Cash Handling & Customer Care

Prosperity Bank and Trust Co; Sugar Land (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Prosperity Bank in Sugar Land, TX is seeking a Full Time Teller to handle deposits, withdrawals, loan payments, and cashier’s checks while delivering excellent customer service. The role requires balancing cash, processing transfers, and promoting bank products within a professional team environment.

The position emphasizes accurate cash handling, attention to detail, and adherence to bank procedures. Candidates should have a high school diploma and previous teller experience is preferred;

Qualifications

• High school graduate or equivalent.
• Understanding of Bank operations preferred.
• Mentor Program, All required training and webinars in 90-day plan, DNA Standard/UX, CTR/MIL understanding, IVIEW, Product Knowledge, ATM Balancing, WITS/Wires - min. domestic, Risk Management Skill, Dual Control.
• At least one year of related experience/cash handling preferred.
• Previous Teller experience preferred.
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math skills.
• Good typing skills.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.

Responsibilities

• Represents the bank in a courteous and professional manner.
• Receives and processes deposits.
• Receives and processes loan payments.
• Cashes checks and other negotiable instruments for clients.
• Examines documents for endorsements and negotiability.
• Processes transfers between accounts.
• Sells traveler’s checks, official checks, and money orders.
• Processes credit card cash advances.
• Verifies and balances cash daily.
• Detects and resolves discrepancies promptly.
• Offers other Bank products to meet customer needs and strengthen the relationship.
• Has no more than one proof error within a 30-day period.
• Follow Teller procedures consistently and adheres to compliance requirements.
• Other duties as assigned.
• Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
• Ensures that client requests and inquiries are promptly resolved.
• Operates online teller terminal.
• Maintains privacy of customer information.
• Ensures that the Bank’s quality reputation is maintained and projected.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
• Assists area personnel as required.
• Assists with training or orientation as needed.
• Keeps supervisor informed of area activities and of any problems or concerns.
• Completes required reports and records accurately and promptly.
• Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
• Assumes responsibility for related duties as required or assigned.
• Performs night drop functions as assigned.
• Performs related clerical duties as assigned.
• Ensures that work areas are clean, secure, and well maintained.
• Cross sells Bank products and services.

Skills

Good communication

Math skills

Typing skills

Computer applications

Education

High school diploma or equivalent

Tools

ATM balancing

WITS/Wires

Cash counting machines

Adding machine

Job description

Prosperity Bank in Sugar Land, TX is seeking a Full Time Teller to handle deposits, withdrawals, loan payments, and cashier’s checks while delivering excellent customer service. The role requires balancing cash, processing transfers, and promoting bank products within a professional team environment.

The position emphasizes accurate cash handling, attention to detail, and adherence to bank procedures. Candidates should have a high school diploma and previous teller experience is preferred;