Bank Teller

Heritage Bank NW; Bellingham (WA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Volunteer time

Paid time off

Paid holidays

Job summary

Heritage Bank is seeking a full-time teller for the Bellingham Branch, onsite in Washington. You will handle routine transactions, service customers, and support branch sales efforts with accuracy and professionalism.

The role offers clear salary levels, opportunities for growth, and a comprehensive benefits package including insurance, retirement plans, paid time off, and holidays.

Qualifications

• 6 months customer service experience (Level I)
• 1 year cash handling and customer service experience (Level II)
• High school diploma or equivalent
• Operate standard office equipment and learn new technologies quickly
• Gains knowledge of bank policies, regulations, and products
• Excellent written and oral communication in English

Responsibilities

• Provide exceptional customer service at the teller window
• Process routine paying/receiving transactions with accurate cash handling
• Promote and refer bank products based on customer needs
• Maintain confidentiality of customer information and transactions
• Adhere to banking policies, security procedures, and regulatory requirements
• Support branch marketing and sales efforts and participate in branch duties

Skills

Customer service

Cash handling

Communication skills

English proficiency

Attention to detail

Technology adaptability

Education

High school diploma

Tools

DNA

Fiserv

Job description

Heritage Bank has an exciting opportunity to join our organization!

At Heritage Bank we are committed to delivering exceptional financial services to our customers. The BellinghamBranch is seeking a bank teller to help customers meet their financial goals by providing exceptional customer service, handling routine financial transactions, and actively supporting branch sales efforts.

Overview:

This position is Full Time; typical schedule is Monday - Friday 8:30 a.m. to 5:30 p.m. Flexibility is required to work as needed to ensure adequate staffing for training, employee absences, and attending branch meetings.

This position is fully onsite in Bellingham, Washington. The Bellingham Branch is a designated travel team branch. Travel primarily supporting Whatcom and Skagit Counties, however, travel to other surrounding counties in the region may be required.

Base Salary Range:

Level I - $20.00 - $22.88 per hour

Level II - $21.00 - $24.84 per hour

Depending on qualifications and experience, Bank Teller I or II may be considered.

The Role at a Glance:

• Builds and maintains strong relationships and provide exceptional customer service to internal and external customers.
• Performs routine paying / receiving duties and maintains an accurate cash drawer in accordance with assigned Authority limits.
• Promotes, explains, and refers bank products and services based on customer needs.
• Maintains confidentiality when handling customer requests and transactions.
• Complies with all policies, procedures, security, and regulatory requirements.
• Actively participates in branch marketing and sales promotions.
• Contributes to the success of the team by sharing in all branch administrative duties as required and assigned.

Core Skills and Qualifications

• Level I - 6 months customer service experience - required.
• Level II - 1-year recent cash handling and customer service experience in a financial services industry - required.
• High school diploma or equivalent
• Ability to operate standard office equipment, proficient computer skills, and ability to adapt to and learn new technologies quickly.
• Computer software knowledge in DNA or Fiserv, preferred.
• Equivalent combination of education, experience, and training may be considered.
• Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
• Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
• Detail-oriented with strong organizational and problem-solving skills.
• Demonstrated ability to provide an exceptional level of customer service.
• Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments.
• Ability to gain working knowledge of bank products and services.
• Ability to read, write, speak and understand English well. Excellent written and oral communication skills
• Valid driver’s license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training.

At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!

As part of our team you’ll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked.

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.

Heritage Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.

Salary Range Disclaimer

The base salary range represents Heritage Bank’s current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank’s total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.