Bank Services Pro: Build Customer Relationships

Bank of New Hampshire; Manchester (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus plan

401(k) match

Paid time off

Tuition reimbursement

Job summary

Bank of New Hampshire is seeking a dedicated Bank Services Representative to join our Manchester, NH retail banking team. You will deliver outstanding customer service while processing deposits, withdrawals, loan payments, and check cashing.

You’ll help open and maintain deposit accounts, balance cash, and assist customers at the service window while staying compliant with banking regulations and internal policies.

Qualifications

• High School Diploma or equivalent required.
• Prior experience in cash handling, sales, customer service, or banking is a plus.
• Strong communication skills and ability to interact professionally with customers and teammates.
• Ability to work independently and as part of a team in a fast-paced setting.
• A proactive approach to learning and personal development.

Responsibilities

• Process a variety of financial transactions with accuracy, including deposits, withdrawals, loan payments, and check cashing.
• Handle cash balancing and financial transactions with care to minimize errors.
• Open and maintain retail deposit accounts, ensuring accuracy in all account-related tasks such as signature cards and address changes.
• Support overall office functions to ensure smooth daily operations.
• Deliver top-notch service to existing and prospective customers, fostering trust and creating lasting professional relationships.
• Act as a knowledgeable resource for customer inquiries regarding bank products and services.
• Maintain a positive and approachable demeanor while assisting customers at the Bank Services Representative window.
• Stay up-to-date with bank policies, products, services, and industry regulations to ensure all operations meet legal and regulatory standards.
• Participate in ongoing training to enhance your skills, including understanding federal and state regulations and compliance procedures.

Skills

Strong communication

Customer service oriented

Team player

Attention to detail

Education

High School Diploma or equivalent

Tools

Computer software proficiency

Job description

Bank of New Hampshire is seeking a dedicated Bank Services Representative to join our Manchester, NH retail banking team. You will deliver outstanding customer service while processing deposits, withdrawals, loan payments, and check cashing.

You’ll help open and maintain deposit accounts, balance cash, and assist customers at the service window while staying compliant with banking regulations and internal policies.