Bank Protection Officer (BPO)

Allied Universal; Houston (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Holiday pay

Job summary

Allied Universal is hiring a Bank Protection Officer to maintain visible security at exterior locations of retail banking centers. The role involves deterrence of crime, handling potential conflicts, and courteous interaction with bank customers and associates.

Responsibilities include patrols, monitoring entrances, preparing incident reports, and coordinating emergency notifications. Must have a high school diploma, valid driver's license if driving, and at least 1 year of relevant experience.

Qualifications

• Must have a high school diploma or equivalent.
• Licensing/certification requirements depend on state/local laws and may be required before employment.
• Must have at least 1 year of security, safety, or protective experience (e.g., law enforcement, military, TSA).
• Be at least 21 years old.
• Able to operate radio/console equipment.
• Strong communication, problem-solving, and written skills.

Responsibilities

• Perform security patrols of designated areas on foot or in vehicle.
• Watch for irregular or unusual conditions and report them.
• Sound alarms or notify police/fire department as needed.
• Warn violators and monitor entrances/exits.
• Observe and protect company property and personnel.
• Investigate incidents and maintain reports/logs.
• Assist customers, employees and visitors politely.
• Provide emergency notifications as required by post orders.
• Suggest productivity and cost-reduction improvements.

Skills

Communication

Problem solving

Active listening

Attention to detail

Teamwork

Customer service

Education

High school diploma or equivalent

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Bank Protection Officer (BPO). The Bank Protection Officer will maintain visible position in exterior locations of retail banking centers, providing deterrence of criminal activity and misconduct. The Bank Protection Officer may be expected to handle potential conflict and must be able to interact with bank customers and associates in a courteous manner.

RESPONSIBILITIES:

• Perform security patrols of designated areas on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
• Aid customers, employees, and visitors in a courteous and professional manner
• Make emergency notifications as necessary pursuant to site Post Orders
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current driver’s license if driving a company or customer-owned vehicle
• Must possess a minimum of one (1) year of previous security, safety, and/or protective experience such as law enforcement, military service with a favorable discharge, or Transportation Security Administration (TSA)
• Be at least twenty-one (21) years of age
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving skills
• Active listening skills
• Assess and evaluate situations effectively
• Identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
• College degree in law enforcement or criminal justice related studies
• Current or prior active military service

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices