Bank Operations Intern - Rotational Analytics & Improvement

Mercantil Commerce Bank; Kansas City, Northern (MO, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employer sponsored benefits

Job summary

Commerce Bank is offering a Summer Intern role in Bank Operations to gain hands-on experience across multiple operational areas. You will analyze data, build reports and dashboards, and learn how to drive efficiency and accuracy in daily processing while contributing to meaningful projects and receiving mentorship from experienced professionals.

The internship runs for 11 weeks, starting May 18, 2027, with a Monday–Friday schedule and a minimum 2 days on site in Kansas City.

Qualifications

• Currently pursuing a bachelor's degree in Business, Management, Operations, or a related field
• Junior or Senior standing preferred at the time of the internship
• Demonstrated interest in Operations Leadership, operational excellence, continuous improvement, and business process management
• Prior work experience, internship experience, campus leadership, or involvement in student organizations is preferred but not required
• Must be eligible to work in the U.S. without sponsorship.

Responsibilities

• Analyze data and develop reports, dashboards, and operational insights
• Support reporting, process improvement, and project initiatives
• Monitor and communicate KPIs and performance metrics
• Assist with compliance reviews, user access administration, and system support
• Research and resolve operational and account-related issues
• Collaborate across teams to improve processes and operational effectiveness
• Present project updates, findings, and recommendations to stakeholders

Skills

Analytical thinking

Problem solving

Communication

Interpersonal skills

Adaptability

Education

Bachelor's degree in Business/Management/Operations

Tools

Outlook

Excel

SharePoint

Teams

Job description

Commerce Bank is offering a Summer Intern role in Bank Operations to gain hands-on experience across multiple operational areas. You will analyze data, build reports and dashboards, and learn how to drive efficiency and accuracy in daily processing while contributing to meaningful projects and receiving mentorship from experienced professionals.

The internship runs for 11 weeks, starting May 18, 2027, with a Monday–Friday schedule and a minimum 2 days on site in Kansas City.