Bank Customer Success Associate I

First Hawaiian Inc.; Guam; On-site; USD 35,000 - 48,000; Full time

Job summary

First Hawaiian Bank is hiring for a full-time teller role in Mongmong, Guam. The position emphasizes customer service, product promotion, and referrals to specialized banking areas. A two-year background in teller work or retail sales, plus an associate degree, is required.

We offer a comprehensive benefits package and a stable, growth-oriented career path. The role follows a Mon-Fri schedule with standard banking hours and on-site work.

Qualifications

• Associates degree in business and/or equivalent work skills required.
• Minimum of 2 years as a commercial savings teller or 2 years in retail sales.
• Strong verbal and interpersonal communication skills for sales presentations.
• Ability to use judgement and discretion regarding customer transactions and confidential information.
• Must be able to type 35 wpm.

Responsibilities

• Provide quality customer service to bank customers inside and outside the branch.
• Promote Bank products and services and inform customers of benefits and features.
• Refer customers to personal bankers and specialized areas of the bank.
• Present a professional image as a representative of the Bank.

Skills

Interpersonal communication

Sales experience

Judgement and discretion

Typing 35 wpm

Education

Associates degree in business and/or equivalent work skills

Job description

First Hawaiian Bank is hiring for a full-time teller role in Mongmong, Guam. The position emphasizes customer service, product promotion, and referrals to specialized banking areas. A two-year background in teller work or retail sales, plus an associate degree, is required.

We offer a comprehensive benefits package and a stable, growth-oriented career path. The role follows a Mon-Fri schedule with standard banking hours and on-site work.