Bank Administrative Intern: Operations & Customer Service

Community Savings; Caldwell (OH); On-site; Full time

Job description

Description

Bank Administrative Intern Job Description

Description

Bank Administrative Intern Job Description

Job Title: Bank Administrative Intern

Department: Operations / Administration

Location: Caldwell, Ohio

Reports To: Market Manager

Position Summary

We are seeking a dependable and professional Bank Administrative Intern to support daily branch operations and provide excellent customer service. This internship offers hands-on experience in a banking environment through administrative support tasks, phone communication, document management, and general office assistance.

Responsibilities

• Answer and direct incoming phone calls professionally
• Greet customers and assist with basic inquiries
• Scan, file, organize, and maintain banking documents and records
• Perform general administrative duties such as data entry, copying, and filing
• Assist staff with appointment scheduling and correspondence
• Ensure confidential customer information is handled securely
• Support branch operations and special projects as needed
• Maintain organized workspaces and office supplies
  
  

Qualifications

• High school diploma required and currently enrolled in college for Fall 2026
• Strong communication and customer service skills
• Basic computer proficiency, including Microsoft Office
• Ability to maintain confidentiality and professionalism
• Strong organizational skills and attention to detail
• Reliable, punctual, and able to work in a team environment
  
  

Preferred Skills

• Previous office or customer service experience
• Familiarity with office equipment such as scanners, printers, and multi-line phones
• Interest in banking, finance, or business administration
  
  

Benefits

• Hands-on experience in the banking industry
• Professional development opportunities
• Exposure to banking operations and office administration
• Networking and mentorship opportunities