Baltimore - Senior Sales Engineer

SMC; Baltimore (MD); On-site; USD 54,000 - 103,000; Full time

Benefits offered by this job

Company-provided vehicle

Comprehensive benefits package

401(k) retirement savings

Job summary

SMC is seeking a Senior Sales Engineer in Baltimore to lead growth across the regional OEM accounts. You will own the customer relationship, drive the full sales cycle, and coordinate with internal teams to meet client objectives.

The role requires regular travel within the territory and a strong focus on delivering measurable ROI using SMC tools. A company vehicle and a comprehensive benefits package are included.

Qualifications

• Proactive management of medium to large OEM accounts to drive profit and growth.
• Meet or exceed annual growth expectations consistently.
• Present SMC capabilities to current and prospective customers.
• Serve as primary contact for assigned customers and drive growth.
• Translate customer needs into actionable internal plans and solutions.

Responsibilities

• Own and manage customer relationships within the designated territory.
• Develop and execute detailed customer action plans and forecasts.
• Maintain strong relationships with key decision makers in top accounts.
• Utilize SMC tools to ensure consistency and efficiency across the organization.
• Collaborate with internal teams to tailor strategies to client goals.
• Monitor timelines and milestones for successful deployments.

Skills

Territory management

OEM account growth

CRM proficiency

Sales process leadership

Relationship building

Tools

CRM software

Job description

Territory: Baltimore

This position supports customers throughout the assigned territory and requires regular travel within the region.

Territory: Baltimore

This position supports customers throughout the assigned territory and requires regular travel within the region.

PURPOSE

The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position also has the responsibility to create and develop new business, new relationships to increase market share and obtain annual growth.

Essential Duties

• Retains and profitably grows sales through proactive management of medium to large size OEM accounts
• Meet or exceed annual growth expectations on a consistent basis
• Presents all of SMC’s capabilities, services and products to current and prospective target customers
• Serves as the primary contact for assigned customers and is responsible for customer growth
• Represents the voice of the customer’s needs and goals within the organization
• Leads all aspects of the sales process, calling upon others to assist in solution development
• Own and manage customer relationship
• Develop and execute detailed customer action plan and forecast as required
• Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new and relevant information becomes available
• Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
• Have passed all training required by SMC
• Be competent in all SMC sales philosophy, strategies, and tactics
• Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary
• Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
• Collaborate with internal teams to develop tailored strategies aligned with client and company goals
• Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Customer facing position; with the majority time spent at customer site
• Potential travel with some extended stay away from home
• Physically capable of lifting SMC products and displays up to 50 lbs.

The Senior Sales Engineer plays a crucial role in driving client satisfaction, retention, and revenue growth through the strategic deployment of automation solutions. By fostering strong relationships and delivering value-added services, the Senior Sales Engineer contributes to the overall success and expansion of the company's industrial automation business.

Compensation & Benefits

The expected salary range for this position is $54,495–$103,236 annually. Actual compensation will be determined based on experience, skills, qualifications, geographic location, and other job-related factors.

This position is also eligible to participate in SMC's Sales Incentive Program (SIP) and includes a company-provided vehicle with company-paid maintenance and fuel.

SMC offers a comprehensive benefits package for eligible employees, including medical, dental, and vision insurance; 401(k) retirement savings; paid time off and paid holidays; life and disability insurance; and other employee benefits and programs.

For Internal Use Only: Sales001