Bakery Team Leader: Lead, Mentor, and Drive Results

Whole Foods Market; Pennsylvania, United States, Northern America, Americas; Hybrid; USD 30,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking a Team Leader-support role to assist in daily operations, focusing on profitability, merchandising, labor, and regulatory compliance. The candidate will lead and develop Team Members while upholding WFM standards and health and safety requirements.

The position emphasizes training, vendor relations, and delivering superior customer service, with opportunities to grow into higher-level roles within the store team.

Qualifications

• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Growth mindset towards greater responsibility and ownership.
• Desire to coach and mentor others for growth.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports and labor.
• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals

Skills

High energy

Growth mindset

Coaching ability

Interpersonal skills

Teaching others

Product knowledge

Regulatory knowledge

Financial literacy

Leadership skills

Office proficiency

Job description

Whole Foods Market is seeking a Team Leader-support role to assist in daily operations, focusing on profitability, merchandising, labor, and regulatory compliance. The candidate will lead and develop Team Members while upholding WFM standards and health and safety requirements.

The position emphasizes training, vendor relations, and delivering superior customer service, with opportunities to grow into higher-level roles within the store team.