Bakery Shift Leader — Lead, Delight Guests, Flexible Scheduling

Insomnia Cookies, LLC; Saint Paul (MN); Presencial; USD 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive hourly pay

Early Wage Access (get paid the next日)

Flexible scheduling

Employee discount (free cookies!)

Resumo da oferta

Insomnia Cookies in Saint Paul, MN is seeking a Shift Leader to oversee bakery operations, bake and package orders, and coach the Cookie Crew to deliver warm, delicious cookies and an exceptional guest experience.

As the leader on duty, you will manage the shift, supervise cash handling, ensure food safety, and keep the bakery running smoothly. Evening and weekend shifts are common, with competitive pay and benefits.

Qualificações

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsabilidades

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Conhecimentos

Customer service

Team leadership

Communication skills

Problem solving

Descrição da oferta de emprego

Insomnia Cookies in Saint Paul, MN is seeking a Shift Leader to oversee bakery operations, bake and package orders, and coach the Cookie Crew to deliver warm, delicious cookies and an exceptional guest experience.

As the leader on duty, you will manage the shift, supervise cash handling, ensure food safety, and keep the bakery running smoothly. Evening and weekend shifts are common, with competitive pay and benefits.