Bakery Shift Leader: Lead, Bake & Delight Guests

Insomnia Cookies, LLC; Albuquerque (NM); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount (free cookies!)

Job summary

Insomnia Cookies, LLC is seeking a Shift Leader in Albuquerque to guide bakery operations, bake and package orders, and deliver a warm guest experience. You will lead the Cookie Crew, coach teammates, and ensure smooth shifts while upholding quality and safety standards.

Ideal candidates thrive in fast-paced environments, communicate well, and are eager to develop leadership skills within a growing bakery brand that serves cookies day and night.

Qualifications

• 1+ year of experience in retail, restaurant, hospitality, or similar.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in fast-paced, team-oriented environment.
• Positive attitude with a passion for guest experiences.
• Must be 18+ years old.
• Ability to obtain food safety certifications applicable to location.
• Ability to perform essential functions with or without accommodations.

Responsibilities

• Lead bakery operations during your shift to ensure great guest experience.
• Bake, package, and prepare orders while delivering friendly service.
• Coach and motivate Cookie Crew with direction, feedback, and support.
• Prioritize and delegate tasks to keep operations efficient.
• Maintain product quality, food safety, cleanliness and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate updates and partner with store leadership to optimize operations.
• Jump in wherever needed to help the team succeed.

Skills

Strong communication

Team leadership

Customer service

Problem-solving

Multitasking

Food safety knowledge

Job description

Insomnia Cookies, LLC is seeking a Shift Leader in Albuquerque to guide bakery operations, bake and package orders, and deliver a warm guest experience. You will lead the Cookie Crew, coach teammates, and ensure smooth shifts while upholding quality and safety standards.

Ideal candidates thrive in fast-paced environments, communicate well, and are eager to develop leadership skills within a growing bakery brand that serves cookies day and night.