Bakery Sales Associate

Harmons Grocery; Lehi (UT); On-site; USD 21,000 - 25,000; Full time

Job summary

Harmons Grocery in Lehi, Utah is seeking a bakery team member to sell and educate customers on fresh Bakery items, assist in choosing the right product, and provide exceptional customer service. The role includes packaging, labeling, stocking shelves and assisting with daily production tasks.

You will work with bakers and decorators, handle labeling and production duties, and help maintain cleanliness and accuracy in pricing and signage while delivering friendly service to shoppers.

Qualifications

• Ability to operate bakery equipment including a labeling machine, oven, and proof box.
• Current Food Handler’s Permit is required.
• Must enjoy working with and handling bakery products.
• Ability to communicate clearly with customers and team members.
• Strong organization and attention to detail in a bakery setting.

Responsibilities

• Sell Harmons’ fresh bakery items and educate customers on products.
• Package and label Bakery products and fill shelves and cases.
• Prepare and pan items for the next day’s production and bake as needed.
• Provide exceptional customer service and assist with special orders.
• Maintain cleanliness and sanitize the Bakery daily and ensure correct pricing/signage.
• Restock and rotate items to minimize waste and support store standards.

Skills

Operate bakery machinery

Food Handler’s Permit

Customer service

Communication skills

Food safety awareness

Tools

Label machine

Oven

Proof box

Job description

$15.00 - $18.51 PER HOUR

GENERAL PURPOSE:

The purpose of this position is to sell Harmons’ fresh Bakery items by giving remarkable customer service. This person will educate customers about our Bakery products and assist them in choosing the right one for their needs. This person will package and label product, fill shelves and cases, pan product for the next day’s needs, proof and bake product, and provide exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services the Bakery provides
• Responsible for maintaining the appropriate product assortment and inventory levels for the Bakery
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Ensures the Bakery is cleaned and sanitized daily and meets the company standards for appearance
• Assists customers with cake and special orders
• Washes and puts away bowls, pans, and baking trays
• Delivers excellent customer service to all customers
• Accurately packages and labels Bakery products
• Fills shelves and cases with product
• Re-stocks the Bakery department and helps sort and put away Bakery products when deliveries come in
• Minimizes waste in the department by following production sheets, watching code dates, and appropriately rotating items
• Assist managers, bakers, cake decorators, and artisan bakers as needed

MARGINAL DUTIES & RESPONSIBILITIES:

• Mixes and scoops cookies
• Proofs and bakes items
• Assist customers by writing on cakes
• Performs other job-related duties as assigned

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

Any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Ability to operate machinery including a label machine, oven, and proof box
• Current Food Handler’s Permit
• Must enjoy working with and handling bakery products
• Should have a passion for pastries and other bakery items and enjoy eating them
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, slippery, dusty (due to flour), and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, climbing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.